How do I complain to United Airlines?
Top three ways to get your complaint heard in United Airlines
As we all know that United Airlines is one of the biggest airlines around the globe, and with this many flights, it is inevitable to avoid any issues with the journey. Suppose you are traveling with united airlines and during in-flight, a staff had misbehaved with you and didn't provide you with the required assistance. Now you want to speak to the officials about the situation. So if you are wondering, How do I complain to United Airlines? Then don't worry. Read the information about the processes to make a complaint to United Airlines.
Ways to file a complaint with United Airlines-
You can use various methods to get your situation heard by the airline official so they can take action for it. Some of them are listed below-
Through Complaint/ Feedback Form-
You have to visit the official airline website of the airline at www.united.com.
Now locate the customer care tab on the home screen.
Select the complaint form from the given contact options.
Now a United Airlines complaint form will get displayed on your screen. Fill out the details, including- your information- name, phone number, address, email, etc.
Now in the "type of feedback" option, you have to select a particular concern from the given options.
After that, add your flight or login to your mileage account and explain your experience in detail in the given box.
You can also add supporting documents in PDF format.
And last, choose your contact method, whether the airline can mail you or not, provide your email address, and submit the complaint.
Through Phone call-
If you are not a technophile and want to speak to a live person about the issue, then you can go for the phone call.
You have to dial the United Airlines phone number to connect with the airline.
Choose your preferred language
Follow the IVR instructions
Press 1 for refund status
Press 3 for complaint or feedback
After pressing the suitable key, wait for a little while as your call gets connected to the Live agent.
Explain your issue to the representative and ask him to process your complaint on your behalf.
Through Social Media Platforms-
Many customers have a Misunderstanding that the social media pages of the airlines are only available to us for information sharing and getting deals and offer from the airline. You can also make a complaint on social media platforms like Facebook and Twitter. You can direct message Air Canada on Facebook or tweet them on Twitter regarding the issue.
Facebook- https://www.facebook.com/United/
Twitter- https://twitter.com/united